-
Sonos has identified overheating issues with first-generation Roam speakers, distinct from the newer Roam 2 model released in 2021.
-
The overheating can lead to USB-C ports melting, rendering the devices unusable and unsafe for charging operations.
-
This issue may arise from extended charging durations and environmental factors like high ambient temperatures, as suggested by user reports.
-
Sonos acknowledges the problem but considers it rare, with no recall initiated; ongoing monitoring and optimizations are in place.
-
The first-generation Roam featured Bluetooth alongside Wi-Fi connectivity, marking a shift in Sonos's design philosophy compared to earlier products.
-
Users have reported similar overheating issues in forums over the years, but recent occurrences have gained more attention.